【Q & A】
Q: Why choose our company?
A: We have our own factory and professional team. If you have any questions, please contact us. We will reply to you as soon as possible. We also give you Competitive price.
Q: What are your main products?
A: We are professional couples ring, have 20 years of processing experience.
Q: What color is your product?
A: All of our rings are made of 18k gold and we can make all colors, such as yellow, red, white and any mix of colors according to your requirements.
Q: Can you give me discount?
A: Yes,if you need a big order,we will give you discount,Don't worry about the price.
Q: If the quality have the problem,what should i do?
A: All goods before send you we will check one by one,if you found about the quality problem,please contact me ,we will try my best to solve it.Please belive me our products are good quality,if you afraid the qulaity problem,you also can buy one or two designs test it.
Q:What’s your company main products?
A:Professional to do 18k gold couple rings, the rest of the styles need to negotiate.
Q: How to custom my own style products?
A: Just send the products picture you need to specific type ,we will follow your request . you can send the printing logo to us ,we will give you suggestion if you don’t have specific type .
Q: Will you follow my color?
A: Yes, we can custom products color according to your design or pantone number .
Q: Will you send a artwork or sample for approve before producing mass goods?
A: Yes, we will supply FREE artwork and sample before producing mass goods.
Q: How do I know you ship goods out?
A: We will send the waybill and checking website to you ,you could follow the shipping anytime. we also will send the update to you via email.
Q: What's your MOQ?
A: 50 pairs.
Q: How do you take care when your clients received defective products?
A: replacement. Normally the defective items will be replaced in next shipment or refund.
Q: How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
Q: Do you have actual shooting pictures for reference?
A: Yes. Please contact our sales person for more pictures. We can also provide feedbacks from our customers.
Q: What's the order process?
A: * Send the inquiry --- show us your requirment of products
* Offer----chat through email or trade manager
* Payment terms--- T/T
* Shipping--- by DHL/UPS/EMS/FEDEX/TNT/Chinapost etc
Q: What's your advantage of your factory?
A: We have been producing 18k gold couple pair rings for 20 years. We can assure you of high quality at the most competitive prices.
Q: Is it ok to print/engrave my logo on jewelry?
A : Yes,please inform us formally before our production and confirm the design firstly based on sample.
